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    Concession Manager

     

    Oversee our concession within Topshop, Oxford Circus. Working a minimum 20 hours per week, this job would suit a student or someone working part time in a creative field who's looking to gain an in-depth understanding of the sales process or fashion business.

     

    About you: 

    You are approachable and enthusiastic with an interest in fashion, and you are looking to improve your sales skills. You have sufficient work and life experience to feel confident managing retail staff and overseeing the concession on the ground with the regular support of the owner. You are organised, diligent, committed and positive.

     

    Main duties include:

    • Sales: providing advice, recommendations, upselling, engaging customers

    • Customer service, optimising the customer experience

    • Training and coaching retail staff

    • Implementing promotions

    • Stock control and records maintenance

    • Regular progress reports to the owner

    • Liaising with the Topshop team

    • Promote and maintain company policy and good practice

    • Ensuring the safety and security of staff and stock 

     

    Salary: £8.50 per hour

     

    To apply for this job: 

    Please send a CV, covering letter and photo to kucciaapplications@gmail.com. We are looking for personality rather than specific experience so decisions will be made based on the covering letter primarily.

    Please tell us in your letter:

    1. Why you would like to work for Kuccia.  

    2. We are looking for a good communicator. Please give us an example of a time when you think you did a good job communicating something difficult.